Technical Content writer

Job Summary: The Technical Content Writer in the Production Department is responsible for developing, maintaining, and delivering high-quality technical and customer-facing documentation for OEM hardware products and solutions. The role focuses on creating accurate, structured content for servers, workstations, storage systems, and HPC/AI solutions, including manuals, deployment guides, datasheets, solution briefs, and release documentation. Working closely with hardware engineering, OS/HPC teams, QA, and solution architects, the Technical Content Writer translates complex hardware, firmware, operating system, and performance concepts into clear, compliant, and user-friendly documentation. The position ensures all content aligns with OEM standards, branding guidelines, and product lifecycle updates, while supporting production, sales enablement, and customer training needs. Key Responsibilities • Develop and maintain technical documentation for OEM products , including: • Server, workstation, and storage product documentation • HPC and AI solution briefs • Installation, configuration, and deployment guides • User manuals, datasheets, and technical specifications • Release notes and upgrade documentation • Work closely with hardware engineering, OS/HPC teams, QA, and solution architects to capture product functionality accurately. • Create customer-facing content such as: • Product brochures and solution overviews • Whitepapers, case studies, and technical blogs • RFP/RFI support documentation and compliance content • Translate complex hardware, firmware, OS, networking, and performance concepts into clear and easy-to-understand content. • Ensure documentation aligns with OEM standards, compliance requirements, and branding guidelines . • Review and update content based on product lifecycle changes , firmware updates, and OS compatibility. • Maintain version control and documentation repositories (Confluence, Git, shared repositories). • Support internal teams with technical content for sales enablement and customer training . Requirements Required Skills & Qualifications • Bachelor’s degree in engineering, Computer Science, Technical Communication, or a related field . • 4–5 years of experience as a Technical Content Writer in an OEM, hardware product, or enterprise technology company . • Strong understanding of: • Servers, workstations, storage systems • HPC architectures, clusters, and GPUs • Linux (RHEL preferred), virtualization, and networking basics will be extra edge • Excellent written English with the ability to structure complex technical content. • Experience creating hardware-focused documentation (datasheets, manuals, deployment guides). • Hands-on experience with documentation tools such as Confluence, Markdown, MS Word, Git . • Ability to work cross-functionally with engineering and delivery teams.