Bar Captain

Key ResponsibilitiesGuest Service • Greet guests warmly and ensure exceptional service throughout their dining experience. • Handle guest inquiries, complaints, and feedback professionally and promptly. • Ensure orders are taken and delivered accurately and on time. Team Supervision • Supervise and guide waitstaff, stewards, and other service personnel. • Allocate tables and assign duties to team members. • Conduct pre- and post-shift briefings to communicate daily specials, promotions, or service notes. • Monitor staff grooming, hygiene, and service standards. Operations • Ensure the dining area is clean, organized, and properly set up. • Oversee mise-en-place and table settings according to service standards. • Coordinate with the kitchen and bar for smooth order execution. • Monitor food and beverage quality before serving. Sales & Revenue • Promote upselling of menu items, special promotions, and beverages. • Assist in managing reservations and seating to optimize capacity and revenue. • Support management in achieving sales targets and controlling wastage. Compliance & Standards • Ensure compliance with hygiene, safety, and sanitation regulations. • Maintain knowledge of menu items, wine list, and promotions. • Uphold company policies and standard operating procedures. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: • Food provided Work Location: In person