CRM Data Analyst, Marketing and Communications

Description: Key Responsibilities • Maintain and update data within the CRM system to ensure accuracy and consistency • Clean, organize, and validate data using Microsoft Excel (e.g., formulas, pivot tables, data analysis tools) • Conduct data research to fill gaps, verify information, and identify trends or patterns • Assist with data imports, exports, and basic CRM configurations following guidelines • Follow data governance, privacy, and quality standards • Other operational projects, as assigned Requirements: Required Qualifications • Proficiency in Microsoft Excel (including formulas, pivot tables, and data analysis) • Strong analytical and problem-solving skills • Research-minded with attention to detail and data accuracy • Ability to work with large datasets and identify trends • Strong organizational and time-management skills • Clear written and verbal communication skills Required Qualifications • 2+ years of experience with Salesforce Sales Cloud/CRM and Excel • Basic understanding of data reporting or business analytics • Experience with data cleaning or data entry projects (internships, academic, or personal projects)