DM/Manager - Sales Training, NMIPL

EXPECTED END RESULTS MAJOR ACTIVITIES Strategy Develop Training strategies for Sales to achieve higher productivity & Customer Satisfaction • Strategy based on Key pillars related to Network / Dealer staff Skill enhancement & Quality Improvement • Create action plan for the year to achieve company targets • Onboarding of IFT & Regular TTT for Regional IFT • Monitoring monthly activities within the approved Budgets • Administration of IT system (GLMS) & updates • Training Calendar Planning & execution through the team • Manpower database management (consolidation of manpower through field) & Correct Data reporting in DMS • Strategy for Skill Contest & execution Consultation Training intervention creation & execution for multiple role holder • Creation & updation of Classroom Training content for key role holder in Sales • Creation of sales tool & Knowledge Guides • Vendor management for conducting need based trainings. • Coordination with various internal stakes within NMIPL towards roll out of New Model trainings • Aligning with NML global & regional team for content creation as per global guideline • Train the Trainer for IFT, GLMS Team & External Trainer Analysis Training need analysis & development of action plan • Review with dealer & field team on various KPI related to conversion ratio, training penetration and adequacy • Responsible to gauge/monitor the Post Training effectiveness and administer improvements as per needs Reporting Reporting at different level on key KPI's • Review with Sales Team on Trained manpower & nomination status and other initiative with field team • Monthly review with AMI & Global • Monthly review with management Gurugram Haryāna India