Customer Success Associate(Transcom)

Customer Success Associate (Voice)

Salary: 23000 CTC to 26000 CTC per month

Shift Details: 24/7 Rotational Shifts | 5 Days Working, 2 Rotational Off

Eligibility Criteria:

• Graduation mandatory

• Min. 1 yr of Telesales Experience Mandatory

• Excellent verbal & written communication skills in English and Hindi

Roles & Responsibilities:

• Handle customer queries efficiently over calls

• Provide accurate information and timely resolutions

• Ensure high levels of customer satisfaction

• Follow process guidelines and quality standards

Required Skills:

• Strong communication & listening skills

• Customer-handling mindset

• Ability to work in rotational shifts