Client Services Project Coordinator

We're reinventing the market research industry. At Numerator, we believe tomorrow's success starts with today's market intelligence. We empower the world's leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it. Project Coordinator, Numerator Surveys As a Project Coordinator with Numerator Surveys, you'll play an integral role in delivering the highest quality research and insights to our clients. This is a fantastic opportunity for a candidate interested in a career in research driven by powerful technology and proprietary data. Your responsibilities will include managing each assigned project from start to finish, ensuring all tasks meet both our high-quality standards, timelines, and client needs. You'll be excited to work in a highly collaborative environment, partnering with our pre-field and post-field execution teams, Research client services teams, other internal stakeholders, and/or Numerator clients to ensure excellent execution on all phases of a project while juggling multiple engagements. Shift Timings: India Late Evening Shift: 5:30 PM IST-2:30 AM IST Responsible for executing on end-to-end operational management of all survey research projects, including questionnaire review and finalization, managing survey programming and deployment with our execution team, sample selection, quality control checks, field management, sample review and finalization, and data analysis and tabulation in conjunction with the execution and client services teams Act as the liaison between the Client Service teams (Research Managers & Survey Research Specialists), Consulting teams (Consultants & Analysts), Survey Operations teams (Pre-field, Post-field, Charting, etc.), and/or other Cross-Functional teams (Product, Marketing, Engineering, etc.) in coordination, scheduling, timeliness, and final QC/delivery of assigned projects, ensuring that they are delivered with excellence Responsible for direct execution of templated studies and support for all custom work Responsible and accountable for maintaining Numerator's superior quality standards at every stage of the project while managing against key timelines and working with our global operations teams Responsible for maintenance of all project specs and KPIs within our project management software for assigned projects, ensuring proper alerts and controls if a project may go out of scope Responsible for creative troubleshooting and proactive communication throughout the project cycle Assigned to internal initiatives that push Numerator survey forward in some capacity Handles increasingly complex projects based on experience level, including stakeholder communication throughout the field process Skills & Experience Desired Bachelor's Degree or equivalent Flexible, can-do spirit Previous experience in a related field (project management, survey research, insights, or marketing) is a plus but not required Previous experience with survey software (Qualtrics, Decipher, Alchemer, SPSS, etc.) The tools, technology, and methodologies we use are constantly changing, and we value talent and interest over specific experience.