Business Analyst – Export Automation & Digitalization

Mumbai, Maharashtra, India Department Digital_Digital Job posted on Feb 25, 2026 Employment type STAFF Position Title: Business Analyst – Exports Automation & Digitalization Function / Department: Digital (Exports & Trade Operations) Location / Region: [Mumbai HO] Position Grade: [Senior Manager / Manager] Job Purpose Drive end‑to‑end automation and digitalization of export processes across manufacturing plants and corporate functions. Act as a techno‑functional Business Analyst to translate business objectives into scalable digital solutions, partnering with Manufacturing, Supply Chain, Logistics, Finance, and Trade Compliance teams. Responsibilities, Authorities & Accountabilities • Requirements elicitation & documentation: Prepare BRD/FRD, user stories, process maps (AS‑IS/TO‑BE), and acceptance criteria. • Process digitalization for exports: Map and optimize workflows for order‑to‑export, documentation preparation, bookings, and compliance checks. • Solution design & configuration: Work with product/Platform teams and vendors to configure/export automation platforms (e.g., GTA‑ERP), portals, and integrations. • Systems integration: Define and validate integrations with ERP, WMS/TMS, trade portals, and analytics; specify data models, APIs, and EDI specs. • Analytics & KPI visibility: Partner with analytics teams to design dashboards/metrics on export performance and compliance. • Testing & quality: Drive SIT/UAT, test scenarios, defect triage, and sign‑offs; ensure traceability from requirements to release. • Change management: Plan trainings, SOPs, and adoption activities; manage stakeholder communications and go‑live readiness. • Vendor & delivery governance: Track plans, risks, and deliverables; maintain RAID logs and weekly status; ensure secure and compliant delivery. • Support & continuous improvement: Monitor post‑go‑live issues; identify automation opportunities; drive iterative enhancements.