Tele Caller Executive

Job Summary: We are looking for a professional and empathetic Hospital Telecaller to manage patient calls, schedule appointments, and provide information about hospital services. The ideal candidate should have good communication skills, patience, and a customer-first attitude. Key Responsibilities: • Handle inbound and outbound calls from patients and customers. • Schedule appointments and confirm bookings with doctors. • Provide accurate information about hospital services and facilities. • Follow up with patients for feedback, test results, and appointment reminders. • Maintain and update patient records in the hospital database. • Coordinate with hospital departments to ensure smooth patient service. Requirements: • Minimum 12th pass; Graduate preferred. • 0–3 years of experience in telecalling, customer service, or healthcare. • Good communication in English and local language. • Basic computer skills (MS Office, hospital software preferred). • Polite, patient, and professional phone etiquette. Job Type: Full-time Work Location: In person