Assistant Service Manager (Customer Care Manager)

Oversee service operations, ensure customer satisfaction, handle complaints, coordinate with technicians, monitor job progress, achieve service targets, maintain CRM records, and ensure quality standards as per Maruti Suzuki guidelines.Required Candidate profile3–5 years experience in automobile service/customer care. Strong communication, team handling, CRM knowledge, complaint resolution skills, target-driven, and familiar with Maruti Suzuki processes.