Atlassian Administrator

About the Role We are seeking a strategic, enterprise-level Atlassian Administrator to own and evolve our Atlassian Cloud ecosystem (Jira Software, Confluence, Service Management, and integrations). This is not a ticket-based support role. The ideal candidate will act as the internal platform owner, driving governance, automation, AI enablement, and enterprise-scale optimization aligned with business outcomes. Responsibilities • Own and drive the Atlassian Cloud roadmap across global teams. • Design and enforce governance frameworks (workflows, permissions, custom fields, automation standards). • Lead Cloud migrations, consolidations, and transformation initiatives. • Prevent workflow sprawl and configuration drift while enabling team flexibility. • Develop standardized dashboards and reporting for performance visibility and flow metrics. • Automate administrative processes using native automation, APIs, scripting, and AI copilots. • Integrate Atlassian tools with enterprise systems (SSO, Slack, BI tools, DevOps pipelines). • Establish AI-ready infrastructure ensuring structured, compliant, and validated data sources. • Partner with Product, Engineering, PMO, and leadership to align platform strategy with business objectives. • Communicate changes effectively and influence stakeholders with confidence. Qualifications • 8+ years of Atlassian administration experience (Cloud preferred). • Experience managing enterprise-scale, multi-project environments. • Demonstrated ownership of Atlassian migrations or governance initiatives. • Strong understanding of Agile, Scrum, and flow metrics (cycle time, lead time, WIP, velocity). • Expertise in Jira Software, Confluence, and Service Management configuration. • Hands-on experience with automation, API integrations, and AI enablement. • Strong communication skills with ability to translate technical decisions into business value. Required Skills • Atlassian administration experience. • Experience managing enterprise-scale environments. • Ownership of migrations or governance initiatives. • Understanding of Agile and Scrum. • Expertise in Jira Software and Confluence. • Experience with automation and API integrations. • Strong communication skills.