Customer Service Representative(Semi Voiced)

📢 Job Opportunity: Customer Support Executive – Proziod Analytics Pvt Ltd 📍 Location: Bangalore (Hoodi) 🧠 Experience: Freshers 💰 Stiphend: 10-15k 🗓️ Working Days: Monday – Saturday 🏢 Mode of Work: WFO About The Role Do you enjoy solving problems and ensuring customers are satisfied? Join Proziod as a Customer Support Executive and be the trusted voice of our customers! Responsibilities 📞 Handle customer queries via phone, email, chat & tickets 🔧 Resolve product/service issues promptly & professionally 📋 Maintain records in CRM tools (Zendesk, Salesforce, etc.) 🤝 Collaborate with internal teams for escalations 📊 Meet KPIs: response time, resolution rate & customer satisfaction 💬 Share customer insights to improve service quality Requirements ✅ Fluency in Hindi & English (verbal & written) – mandatory ✅ Excellent communication & interpersonal skills ✅ Calm under pressure, strong multitasking ability ✅ Freshers, who completed graduation