Information Technology Associate

Hiring: IT Support Executive Organization: PhysicsWallah – The Gurukulam School Locations: Lucknow & Muzaffarpur PhysicsWallah – The Gurukul School is looking for a competent and proactive IT Support Executive to manage and maintain school IT infrastructure and provide seamless technical support. Key Responsibilities: • Provide first-level technical support to teachers, staff, and students • Troubleshoot hardware, software, network, Smart Board (OPS), and UPS issues • Install and maintain desktops, laptops, printers, projectors, and Smart Boards • Manage LAN/Wi-Fi, servers, and internet connectivity • Monitor CCTV systems (Cameras, NVR/DVR) • Ensure data backups, cybersecurity measures, and IT asset management • Coordinate with vendors for maintenance and upgrades • Support digital learning platforms such as Google Classroom and MS Teams Requirements: • Bachelor’s degree in IT/Computer Science or related field • 2–4 years of relevant IT support experience (educational institution experience preferred) • Strong troubleshooting and networking knowledge • Good communication and problem-solving skills 📌 Interested candidates are requested to read the JD carefully before applying.