Senior Executive - System Admin

. System Administration • Manage and maintain Windows Server environments (2012, 2019, and 2022) ensuring system availability, reliability, and performance. • Perform installation, configuration, monitoring, and troubleshooting of servers and operating systems. • Monitor server performance and implement updates, upgrades, and patches to maintain system health. • Ensure proper backup management and data recovery procedures are followed. 2. Active Directory & User Management • Administer Active Directory including creation and management of user accounts, groups, permissions, and security policies. • Implement and maintain Group Policies (GPOs) to enforce organizational security standards. • Manage employee system access and ensure appropriate permission control. 3. End-User IT Support • Provide first-level and second-level technical support for employees across the organization. • Resolve hardware, software, printer, network, and system issues raised through helpdesk requests. • Install and configure desktops, laptops, printers, and other IT devices. • Assist employees with system usage and ensure minimal downtime for business operations. 4. Collaboration Tools Administration • Manage and support Google Workspace, Microsoft Teams, Office 365, and Outlook. • Configure email accounts, calendars, and collaboration features. • Troubleshoot issues related to email delivery, user access, and communication platforms. 5. Audio & Video Conferencing Support • Manage and support video conferencing tools including Zoom, Google Meet, and WebEx. • Set up and maintain conference room equipment such as Logitech conferencing devices and related peripherals. • Provide technical assistance during internal and external virtual meetings. 6. Network & Security Management • Assist in managing and monitoring network infrastructure, including switches, routers, and wireless access points. • Configure and troubleshoot VPN connectivity for remote users. • Manage Fortinet firewall configurations and security policies. • Monitor and maintain antivirus and endpoint security solutions across systems. 7. IT Infrastructure Maintenance • Monitor system logs, performance metrics, and security alerts. • Ensure proper functioning of file servers and shared drives. • Perform routine system maintenance, updates, and health checks. • Ensure compliance with organizational IT security policies and best practices. 8. IT Asset & Documentation Management • Maintain accurate records of IT assets including laptops, desktops, servers, and networking equipment. • Prepare and maintain system documentation, network diagrams, and IT procedures. • Coordinate with vendors for IT hardware procurement, maintenance, and service support. Required Skills & Competencies • Strong knowledge of Windows Server Administration (2012, 2019, 2022). • Hands-on experience with Active Directory and user access management. • Experience managing Google Workspace and Microsoft Office 365 environments. • Knowledge of network troubleshooting, VPN configuration, and firewall management (Fortinet). • Familiarity with video conferencing platforms such as Zoom, Google Meet, and WebEx. • Understanding of endpoint security, antivirus management, and system backup procedures. • Strong problem-solving and analytical skills. • Good communication and interpersonal skills to support employees effectively. • Ability to prioritize tasks and handle multiple technical issues simultaneously. Educational Qualification • Bachelor’s Degree in Computer Science, Information Technology, Engineering, or related field. Experience Required • Minimum 3+ years of relevant experience in Desktop Support, System Administration & IT Infrastructure Support Preferred Certifications Candidates with the following certifications will have an added advantage: • Microsoft Certified: Windows Server / Azure Administrator • Google Workspace Administrator Certification Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: • Health insurance • Provident Fund Work Location: In person