Operations Head (Founding Member Role)

🚨 IMPORTANT NOTICE BEFORE YOU APPLY 🚨 This is NOT a salaried position. This is a Co-Founder / Founding Member role compensated entirely in equity until the company secures its next round of funding or achieves positive cash flow from our pilot launch. We are looking for an entrepreneur who wants to build an empire from the ground up, not a traditional job seeker looking for a safe monthly paycheck. If you understand the risk-reward of early-stage startups and are ready to hustle, keep reading. About Ridezz Ridezz is a disruptive EV-first mobility platform focused on building the mobility backbone for Bharat’s Tier 2 and Tier 3 cities. We are replacing the traditional commission-heavy model with a Zero-Commission SaaS platform that empowers drivers as micro-entrepreneurs. We operate at the high-stakes intersection of EV infrastructure, AI-driven logistics, and hyper-local operations. The Role We are looking for a high-octane Head of Operations to build, lead, and scale our on-ground execution in Jaipur. You will be responsible for the heartbeat of Ridezz: managing the EV fleet, streamlining driver lifecycles, and ensuring peak platform efficiency. This is a leadership role for a "builder" who can design SOPs from scratch and isn't afraid to get their hands dirty to ensure our pilot—and subsequent expansion—is a flawless success. Key Responsibilities • Strategic Fleet & Hub Management: Lead the end-to-end management of the EV fleet and charging/parking hubs. Ensure maximum vehicle uptime through proactive maintenance schedules and vendor management. • Optimise "Dual-Demand" Utilisation: Balance passenger rides and B2B logistics to ensure our vehicles never sit idle. • Driver Ecosystem & Lifecycle: Own the entire driver journey: recruitment, rigorous onboarding, documentation, and training. Implement strategies to maintain high driver retention and "SaaS-loyalty." • Performance & Unit Economics: Obsess over the core operational metrics: Cost per KM, Vehicle Utilisation Rate, and Onboarding Turnaround Time (TAT). Monitor real-time supply-demand gaps. • Regulatory & Safety Compliance: Ensure 100% compliance with Rajasthan’s aggregator and gig worker regulations. Act as the final escalation point for operational bottlenecks and local authorities. Who You Are (Requirements) • 4–8 years of experience in high-growth operations (Ride-hailing, Logistics, or E-commerce experience is heavily preferred). • Deep understanding of the local Jaipur geography, labour, and logistics landscape. • A proven track record of managing large, diverse teams from ground-level executives to fleet partners. • Extreme ownership mindset. You find a way when there is no way and thrive in the ambiguity of an early-stage startup. Compensation • Equity: A significant, vested equity stake in Ridezz. • Salary Transition: A competitive, market-rate salary will be unlocked immediately upon successfully closing our upcoming funding round or hitting our revenue-positive milestone.