Sr Technical Writer

SrTechnical Writer Location – Chennai Experience – 5-6 Years Experience in Technical Documentation in Software, Excellent Communication Open for Contract/or full time RESPONSIBILITIES • Develop comprehensive documentation that meets organizational standards • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content • Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success • Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications • Evaluate current content and develop innovative approaches for improvements • Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation • Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage • Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation REQUIREMENTS • Bachelor's degree in a relevant technical field • 4+ years' industry experience as an effective technical writer • Proven ability to quickly learn and understand complex topics • Previous experience writing documentation and procedural materials for multiple audiences • Superior written and verbal communication skills, with a keen eye for detail - • Experience working with engineering to improve the user experience: design, UI, and help refine content and create visuals and diagrams for technical support content PREFERRED REQUIREMENTS • Proven ability to handle multiple projects simultaneously, with an eye for prioritization • Firm understanding of the systems development life cycle (SDLC) • Previous software development experience • Certification through the Society for Technical Communicators • - Experience using XML tools to create documentation