Assistant Hospital Administrator

Location : Green park / Hauz khas South Delhi Organization: The Clinics – Redefining Surgical Care About Us The Clinics is a premium minimal access surgical centre focused on delivering world-class surgical outcomes in a patient-centric, boutique healthcare environment. Our centre specializes in laparoscopic, gastrointestinal, proctology, gynecology, urology, and daycare surgical procedures with advanced technology and refined infrastructure. We are seeking a dynamic Assistant Hospital Administrator to support daily operations, ensure smooth coordination between clinical and non-clinical teams, and enhance patient experience. ⸻ Role Overview The Assistant Hospital Administrator will work closely with the leadership team to manage day-to-day hospital operations, staff coordination, patient services, and administrative processes to maintain high standards of efficiency, compliance, and service excellence. ⸻ Key Responsibilities Operations Management • Oversee daily functioning of OPD, day-care surgery, and patient services • Ensure smooth coordination between doctors, nursing staff, OT staff, and support teams • Monitor patient flow from registration to discharge • Maintain operational efficiency and reduce waiting times OT & Clinical Coordination • Coordinate OT schedules with surgeons, anesthetists, and nursing staff • Ensure OT readiness, equipment availability, and case planning • Monitor surgical scheduling and bed utilization Patient Experience & Quality • Ensure premium patient experience and grievance resolution • Supervise front office and patient counseling teams • Maintain high standards of hospitality and patient satisfaction Staff Management • Assist in recruitment, training, and supervision of administrative and support staff • Ensure discipline, attendance, and performance monitoring • Conduct regular staff briefings and operational reviews Compliance & Documentation • Maintain hospital policies, regulatory compliance, and documentation • Ensure NABH protocols and infection control practices are followed • Maintain vendor documentation and service agreements Finance & Vendor Coordination • Monitor billing processes and ensure transparency • Coordinate with vendors for supplies, equipment servicing, and maintenance • Track operational expenses and assist in budgeting Marketing & Growth Support • Assist in implementing marketing initiatives, patient outreach, and referral programs • Support digital presence and patient engagement activities ⸻ Qualification • Bachelor’s or Master’s degree in Hospital Administration / Healthcare Management / MBA (Healthcare) • Preferred: MHA / MBA Healthcare / BHA ⸻ Experience • 3–6 years experience in hospital or surgical centre administration • Experience in day-care surgery centres or specialty hospitals preferred ⸻ Key Skills • Hospital operations management • Patient service excellence • OT coordination and scheduling • Staff supervision • Vendor management • Healthcare compliance and documentation • Strong communication and leadership skills ⸻ Personal Attributes • Highly organized and detail-oriented • Problem-solving mindset • Ability to work in a fast-paced healthcare environment • Patient-centric attitude ⸻ What We Offer • Opportunity to work in a premium next-generation surgical centre • Exposure to advanced minimally invasive surgery ecosystem • Dynamic and growth-oriented work culture Job Type: Full-time Pay: From ₹25,000.00 per month Work Location: In person