Office365 Administrator

About Softtek Founded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices in North America, Latin America, Europe and Asia. With 15 Global Delivery Centers in the , Mexico, China, Brazil, Argentina, Costa Rica, Spain, Hungary and India. Softtek helps improve and produce predictable outcomes for top-tier corporations in over 20 countries. Softtek is the creator and a leader of the nearshore industry. Requirements ·Engineer with Sr experience working on Microsoft Exchange, Teams, Office 365 and Sharepoint environments. Responsibilities • Support and manage all infrastructure systems associated with AVOLTAs O365 and collaboration environment, ensuring compliance with change control processes. • Administer and maintain systems, keeping installed software at third-party recommended levels. • Monitor and support all O365 environments (including MS Exchange Online, MS Teams, Azure AD, SharePoint, OneDrive, etc.). • Support mobile messaging environments. • Support both Cloud and on-premises infrastructure systems. • Ensure provision of support and necessary methodologies for all test and quality assurance environments associated with the supported infrastructure systems. • Develop and regularly update Operations Manuals (Runbooks) and Process and Procedure manuals specific to midrange technology for effective operations and recovery procedures concerning the supported infrastructure systems. • Manage and support multi-cloud environments offering unified management services in dedicated environments (on-premises, third-party data center), private clouds, and public clouds. • Provide weekly status reporting to AVOLTA stakeholders on the health, performance, and utilization of hybrid infrastructure. • End user training as required, limited to 3 timezone based sessions on new features/ changes to the service • Agree, Define and Enable annual Service Improvement and Innovation Roadmaps Required Languages English Upper Intermediate 70-79 % Possible Job location(s) Bangalore, India. Talent Attraction Specialist Office 365 Administrator - Senior