Email Customer support representative

Job Title: Customer Support representative Location: Indore work from office Undergraduate can apply Minimum 6 months customer support experience. Salary: 28000-25000INR Work Schedule: Rotational week-offs and night shifts Responsibilities: • Handle customer inquiries via email, promptly and professionally. • Provide accurate information on products, services, and policies. • Assist in troubleshooting technical issues or directing to appropriate departments. • Maintain professionalism and empathy in customer interactions. • Collaborate to enhance customer service procedures. Requirements: • Good to EXCELLENT English communication skills (verbal and written). • Prior customer service experience preferred. • Ability to multitask in a fast-paced environment. • Problem-solving abilities and customer-oriented mindset. • Proficiency in computers and customer service software. Qualifications: • Minimum UNDERGRADUATE, diploma or equivalent. we are an equal opportunity employer. We embrace diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹28,000.00 per month Benefits: • Flexible schedule • Health insurance • Provident Fund Education: • Higher Secondary(12th Pass) (Required) Experience: • Customer service: 1 year (Required) Language: • English (Required) Work Location: In person