Customer Support Representative
TAKSH GROUP
Posted on: February 28, 2026
URGENT HIRING – TELECALLER (OFFICE JOB)
Location: Rajarhat,
About Company:
We are fast-growing healthcare and online pharmacy company in India. We provide affordable medicines and healthcare products through our digital platform and dedicated customer support team. This is a stable office-based role with long-term career growth opportunities.
Job Responsibilities:
Inbound & Outbound Calling – Communicate regularly with customers over phone.
Cart Recovery Calling – Follow up with customers who added products to cart but did not complete their orders.
Customer Relationship Building – Build trust and maintain long-term customer relationships.
Customer Query Support – Handle customer queries related to delivery, payment, and product availability.
Daily Reporting – Submit daily performance reports to the Team Leader.
Sales Conversion & Target Achievement – Generate orders from assigned leads and achieve monthly targets.
Lead Handling & Follow-up – Properly manage and follow up on company-provided data.
Product & Offer Explanation – Clearly explain medicines, healthcare products, and ongoing offers to customers.
Repeat Order Promotion – Encourage existing customers to place repeat orders.
CRM & Data Update – Update call details and customer information in the system.
Qualification:
12th Pass / Graduate
Basic Computer Knowledge Required
Experience:
Freshers can also apply
Sales experience is an advantage
Language Required:
Bengali & Hindi Mandatory, Basic English Preferred
Job Details:
Full-Time Office Job
6 Days Working
1 Weekly Off
Salary & Benefits:
₹12,000 – ₹15,000 per month (Based on experience)
Yearly Bonus (Payable during Durga Puja)
PF & ESIC Benefits
Gratuity & Paid Leave
Interested candidates can send their CV or call:
HR Name: Rakhi
Contact Number: 9211449015
Job Types: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Work Location: In person
About Company
TAKSH GROUP
West Bengal ,IN
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