Fresher/BPO/CSE/TSE/ US Process/Chat/ Voice Process/Customer support

Job Description Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: - 12th Pass / Diploma / Graduate - Excellent written English skills - Comfortable with night shifts & rotational shifts - Basic computer knowledge Perks & Benefits: - 5-day work week - Night shift allowance + Overtime pay - Free cab (night shifts) - Subsidized meals - Health & Life Insurance - PF, Gratuity, Parental Leave - Career growth opportunities - Performance incentives - To escalate the queries of the customer via Chat/Email and Voice - Resolve the customer issue for international customers. - To provide the best resolution to the customers. - Maintain the better relationship with the customers. - Meet the customers requirements and provide them satisfaction with the best resolution of their queries. - Qualification: 12th and Above - Good communication skill (Verbal & Written) - Computer Knowledge - Flexible (24/7) environment