Restaurant Outlet Manager

Ideal Candidate • Experience in Restaurant Outlet Management • Preferably from Restaurant and Hospitality Industries • Must have handled outlet performance, sales, team Organistion: One of the most premium and giftable brands in Bengaluru, synonymous with premium quality Indian sweets. A leader in its category with over 3 decades, they have more than 16 outlets across Bangalore and have a significant online presence. Role The outlet Manager will oversee the daily operations and management of a designated outlet within the retail chain specializing in Indian sweets. The role requires a deep understanding of customer service, food retail, inventory management, and team leadership. The ideal candidate will ensure exceptional customer experiences while maintaining operational efficiency and achieving sales targets. Responsibilities: Operational Management: • Manage day-to-day operations efficiently, ensuring smooth functioning of the outlet. • Oversee inventory management, including stock levels, ordering, and maintaining freshness of products. • Implement and maintain hygiene and quality standards in line with regulatory requirements. Customer Service: • Ensure exceptional customer service standards are maintained at all times. • Resolve customer complaints or concerns promptly and professionally. • Train and supervise staff to deliver excellent customer experiences. Sales and Performance: • Meet sales targets by strategizing and executing effective sales techniques. • Analyze sales trends and customer preferences to optimize product offerings and promotions. • Implement marketing initiatives to increase footfall and sales. Team Leadership: • Recruit, train, and supervise staff, ensuring they adhere to company policies and standards. • Schedule and manage employee shifts efficiently, considering peak hours and business needs. • Foster a positive work environment that encourages teamwork and high performance. Financial Management: • Monitor and control expenses to optimize profitability while maintaining quality. • Prepare and manage budgets, including revenue forecasts and cost analysis. Reporting: • Generate regular reports on sales, inventory, and operational performance. • Provide insights and recommendations to improve outlet performance. Candidate • 5+ yearss in a managerial role within the food retail industry, preferably in Indian sweets or related cuisine, or hospitality industry • Strong leadership skills with the ability to motivate and manage a diverse team. • Excellent customer service and communication skills. • Sound knowledge of inventory management and control. • Understanding of health and safety regulations in food handling. • Proficiency in basic accounting and ability to interpret financial reports. • Flexibility to work during peak business hours and weekends. Location: Bangalore Salary 4-5 LPA