System Administrator – Level 3 (remote / Msp) (India)

Techmeister Private Limited is a rapidly growing IT services company that provides white-label Helpdesk NOC and Dedicated Engineering solutions to Managed Service Providers MSPs across the United States Our team works as an extended technical arm for MSPs ensuring high-quality service delivery and end-user satisfaction We are looking for a highly skilled Level 3 System Administrator with strong technical expertise and experience working within MSP environments The ideal candidate should be capable of handling advanced infrastructure tasks managing client escalations and mentoring Level 1 2 engineers Key Responsibilities Provide Level 3 remote support and resolve escalated issues from MSP partners Manage and maintain Windows Server and Desktop environments for multiple client infrastructures Handle Active Directory DNS DHCP File Servers and RDP Servers at an advanced level Administer and support Office 365 Exchange Online and Azure services Implement and manage Backup Disaster Recovery systems Work extensively with RMM and PSA tools such as Atera NinjaOne Kaseya ConnectWise etc Monitor client environments proactively to identify and resolve potential issues Coordinate with MSP teams to ensure smooth operations and timely escalations Maintain strong and clear communication with U S clients and internal teams Required Skills Experience 3-5 years of hands-on experience as a System Administrator or equivalent Mandatory experience working with MSPs or in a multi-client managed IT environment Deep understanding of Windows Server Administration Active Directory Azure and Office 365 Strong knowledge of RMM tools ticketing systems and remote monitoring Experience in Backup Disaster Recovery Patch Management and Endpoint Security Excellent communication skills and ability to work independently in a remote setting Preferred Qualifications Microsoft Azure CompTIA certifications MCSA AZ-104 etc Scripting knowledge PowerShell Bash etc Familiarity with IT documentation platforms and automation tools Work Schedule Shift Night Shift U S Time Zone - typically 6 00 PM to 3 00 AM IST Work Mode Remote India Job Type Full-time Pay 30 000 00 - 90 000 00 per month Perks Flexible schedule Paid sick time Paid time off Work from home Application Question s Rate your English on the scale 1-10 Do you have MSP Experience all of their Tool Set like RMM Ticketing etc What is your Current CTC Notice Period Time Work Location Remote