E-commerce & MIS Associate

About the Role: We’re looking for a data-driven E-commerce Operations & MIS Executive with strong D2C experience who understands reporting inside out. This is a numbers-first role. You will be responsible for building and managing structured MIS across our Shopify website and marketplaces — ensuring accurate performance tracking, SKU-level analysis, and inventory visibility. If you love dashboards, contribution margins, and making sense of raw data — this role is for you. Key Responsibilities Data, Reporting & MIS • Build and maintain daily, weekly, and monthly sales dashboards • Track SKU-level performance across website & marketplaces • Prepare CM1 / CM2 and channel-level contribution reports • Maintain updated product master data across SKUs, ingredients, vendor info, etc. • Monitor AOV, conversion rate, repeat %, category mix, and margin trends • Support monthly performance reviews with structured insights Inventory & Fulfilment Support • Track stock levels and help coordinate timely dispatches to multiple warehouses or channel partners. • Reconcile POs, GRNs, and returned items to ensure accurate inventory reflection. • Monitor SKU-level movement and flag low-stock, fast-moving, or non-performing items. • Monitor sell-through, aging inventory, and OOS risks • Coordinate replenishment with internal teams Marketplace Coordination (Nykaa, Blinkit, Myntra & Others) • Ensure timely catalog updates — titles, images, product descriptions, and pricing. • Coordinate replenishment with internal teams to avoid stockouts across platforms. • Upload discounts, offers, and banners on time for planned sales or campaigns. • Track listing quality and visibility — work towards improving product discoverability. • Flag any product issues, order errors, or platform discrepancies for quick resolution. Website & Shopify Backend • Assist in updating banners, product uploads, pricing changes, and product visibility. • Coordinate with design and content teams to ensure the site reflects current launches and campaigns. • Help maintain backend hygiene across collections, product tags, and offer placements. What we are looking for: • 2–4 years experience in D2C / E-commerce operations / MIS • Strong with Excel/Google Sheets (formulas, pivots, structured reporting). • Hands-on experience with Shopify backend and marketplace panels like Nykaa or Flipkart. • Detail-oriented, structured, and comfortable working across teams (design, warehouse, ops). • Experience in D2C brands or digital-first startups is a bonus.