E-Commerce Specialist - Internship

As an E-Commerce Specialist at The Brand Look Book, you will play a crucial role in managing day-to-day online sales operations for the corporate gifting business. Your responsibilities will include order processing, product listings, inventory coordination, marketplace management, and ensuring a seamless customer experience across various online platforms. Key Responsibilities: - Process and manage daily online orders efficiently. - Coordinate with the warehouse and dispatch team to ensure timely shipments. - Track shipments and resolve any delivery issues promptly. - Handle returns, replacements, and address customer queries effectively. - Upload and update product listings with detailed descriptions, pricing, and images. - Optimize product titles and keywords for enhanced visibility. - Manage catalogue updates and coordinate seasonal launches. - Monitor product performance and maintain stock availability. - Track stock levels, collaborate with the procurement team, and generate inventory reports. - Provide customer support by responding to queries via email, phone, or marketplace chat. - Collaborate with the sales team for managing bulk corporate orders. - Prepare daily/weekly sales reports and support management with data insights. Qualifications Required: - MBA qualification preferred. - Freshers with strong communication skills are encouraged to apply. - Excellent verbal and written communication skills. - Knowledge of E-Commerce websites. - Proficiency in Excel and MS Office. - Strong coordination and multitasking abilities to meet deadlines. About The Brand Look Book: At The Brand Look Book, you will have the opportunity for faster career growth, multi-skill development, direct management exposure, recognition, and appreciation in a dynamic and energetic work environment. As an E-Commerce Specialist at The Brand Look Book, you will play a crucial role in managing day-to-day online sales operations for the corporate gifting business. Your responsibilities will include order processing, product listings, inventory coordination, marketplace management, and ensuring a seamless customer experience across various online platforms. Key Responsibilities: - Process and manage daily online orders efficiently. - Coordinate with the warehouse and dispatch team to ensure timely shipments. - Track shipments and resolve any delivery issues promptly. - Handle returns, replacements, and address customer queries effectively. - Upload and update product listings with detailed descriptions, pricing, and images. - Optimize product titles and keywords for enhanced visibility. - Manage catalogue updates and coordinate seasonal launches. - Monitor product performance and maintain stock availability. - Track stock levels, collaborate with the procurement team, and generate inventory reports. - Provide customer support by responding to queries via email, phone, or marketplace chat. - Collaborate with the sales team for managing bulk corporate orders. - Prepare daily/weekly sales reports and support management with data insights. Qualifications Required: - MBA qualification preferred. - Freshers with strong communication skills are encouraged to apply. - Excellent verbal and written communication skills. - Knowledge of E-Commerce websites. - Proficiency in Excel and MS Office. - Strong coordination and multitasking abilities to meet deadlines. About The Brand Look Book: At The Brand Look Book, you will have the opportunity for faster career growth, multi-skill development, direct management exposure, recognition, and appreciation in a dynamic and energetic work environment.