Technical Support Engineer Full Time

With a dynamic team of over 50 talented members spread across India and USA, we are driving innovation and efficiency in businesses worldwide. Backed by top-tier investors like Microsoft's M12, Nexus Venture Partners, January Capital, and Ratio Ventures, ToolJet is shaping the future of internal tool development. Technical Support Engineer will be responsible for the full life-cycle of incidents and problems . The position will require working closely with the product, engineering and sales team to deliver a smooth customer experience. Database, Application, Communication, and Integration Interfaces Levels). Collaborate with customers over remote calls to understand their queries and brainstorm potential solutions. Basic experience in Java Script, HTML, CSS. • 1-2 years' experience in a familiar field. • Willing to work in the US time zone (10pm to 6am IST, Flexible for rotational shift ). • Experience in writing SQL queries. ~ Experience in one or more of below is a plus: Experience in using no-code/low-code platforms. Knowledge in database engines (PostgreSQL, MySQL, and NoSQL Databases). Experience in using cloud storage services like AWS S3. Basic understanding of platforms like Kubernetes, Docker, etc.