Associate Business Analyst | Rajkot

Company Description About Our Company • TSS Consultancy is a rapidly growing product-based company dedicated to delivering comprehensive solutions tailored to the unique needs of Fintech and Regtech organizations. Our mission is to fight financial crime through innovation and expertise. With a keen understanding of the market, we have developed cutting-edge products that set us apart in the industry. • Our commitment to excellence has earned us the trust and partnership of some of the most prestigious institutions. We proudly serve 9 out of the top 10 brokers, 4 out of the top 5 private sector banks, and 3 out of the top 4 exchanges. Our client portfolio extends further, including leading financial institutions and regulatory bodies, reinforcing our reputation as a reliable and forward-thinking partner. • We have our vibrant offices in the cities of Mumbai, Rajkot and Gandhinagar. In our growing presence we currently have our clients across India, South Africa and USA. For more information : www.trackwizz.com Job Description Key Responsibilities: Client Interaction (Training, Implementation, and Solution Support) • Conduct training sessions for clients on effectively using the solution to achieve desired outcomes (onsite and offsite). • Assist in configuring the system to generate rules and alerts based on client requirements. • Understand client needs, objectives, and business processes to provide tailored solutions. • Document business requirements and translate them into functional specifications. • Support testing activities to ensure new features align with client expectations. • Assist in preparing release notes, user manuals, and training materials for newly developed features. • Develop process flows, wireframes, and mockups for better visualization of solutions. Product Analysis & Development Support • Gather and analyze data to identify areas for product improvement. • Work closely with internal teams to understand product requirements and prioritize enhancements. • Provide insights based on data analysis to help drive product decisions. Project Tracking & Coordination • Ensure the successful implementation of solutions by tracking project progress. • Coordinate with internal teams to address any delays or challenges. Must-Have Skills: • Excellent written and verbal communication skills. • Strong analytical and problem-solving abilities. • Self-driven and proactive approach to tasks. • Ability to perform under pressure with persistence and resilience.