Commercial Support Specialist

As a Sales Administrator at TVH, your primary responsibilities include: - Performing standard administrative tasks such as handling emails, entering data, and processing orders or requests in applicable systems. - Maintaining accurate records and following established procedures to support smooth and efficient sales administration. - Escalating any non-routine or unclear issues to more experienced colleagues or supervisors to ensure accuracy and continuity. In addition, you will be responsible for: - Responding to basic customer and internal stakeholder queries by providing routine information and referring more complex issues to others. - Serving as a point of contact on day-to-day questions, ensuring high-quality service in line with procedures. - Referring more complex or atypical questions to appropriate colleagues, ensuring timely and correct handling in line with escalation procedures. - Performing repetitive administrative duties with a focus on accuracy and efficiency. - Reviewing, registering, and adjusting data according to agreed procedures and rules to ensure accuracy and completeness of sales-related information in the systems following standard procedures. - Organizing your daily work based on established priorities and instructions to ensure timely execution of tasks under supervision. - Carrying out tasks in line with defined procedures and standards. - Signaling bottlenecks or inefficiencies in routine activities and suggesting improvements to streamline processes. - Providing input for standard reports by gathering and sharing relevant data from daily commercial administration tasks following established formats and reporting guidelines. - Ensuring accuracy and completeness of the information to support internal monitoring and decision-making. - Developing and maintaining basic knowledge of administrative tools, systems, and procedures by participating in formal and informal training and coaching. You will benefit from: - A family atmosphere people-centric culture where your emotional and physical well-being matters. - A company of great colleagues with a global mindset where you feel welcomed from day one. - A competitive salary, medical insurance for family, retirement benefits. - Healthy work-life balance. - Internal career opportunities, professional development including access to LinkedIn Learning and many in-house/external training courses. - Job security working for a global company with a strong presence and commitment in India. TVH is a global business with a family atmosphere where people are at the center. They value clarity, mutual respect, kindness, and open communication. The company's culture is down-to-earth, making it easy to work and engage with colleagues. TVH welcomes differences and celebrates new ideas. About TVH: TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH means opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation. Required Experience: IC As a Sales Administrator at TVH, your primary responsibilities include: - Performing standard administrative tasks such as handling emails, entering data, and processing orders or requests in applicable systems. - Maintaining accurate records and following established procedures to support smooth and efficient sales administration. - Escalating any non-routine or unclear issues to more experienced colleagues or supervisors to ensure accuracy and continuity. In addition, you will be responsible for: - Responding to basic customer and internal stakeholder queries by providing routine information and referring more complex issues to others. - Serving as a point of contact on day-to-day questions, ensuring high-quality service in line with procedures. - Referring more complex or atypical questions to appropriate colleagues, ensuring timely and correct handling in line with escalation procedures. - Performing repetitive administrative duties with a focus on accuracy and efficiency. - Reviewing, registering, and adjusting data according to agreed procedures and rules to ensure accuracy and completeness of sales-related information in the systems following standard procedures. - Organizing your daily work based on established priorities and instructions to ensure timely execution of tasks under supervision. - Carrying out tasks in line with defined procedures and standards. - Signaling bottlenecks or inefficiencies in routine activities and suggesting improvements to streamline processes. - Providing input for standard reports by gathering and sharing relevant data from daily commercial administration tasks following established formats and reporting guidelines. - Ensuring accuracy and completeness of the information to support internal monitoring and decision-making. - Developing and maintaining basic knowledge of administrative tools