Customer Acquisition Specialist - Fresher

About the job: Brief: As a startup in its expansion phase, UniHiv is seeking dynamic, motivated individuals. The CS position is a Full-Time/Permanent hire. Our brand UniHiv is growing at a phenomenal rate, opening an arena of opportunities for individuals who want to tap into this success bandwagon for both short-term gains (by way of extensive incentive earning potential) or long-term options (as organizational growth could fuel individual growth) Location Kolkata (Rowden St. Office) Candidates currently available in Kolkata (or in radius of 20-30kms around the city) can apply CS Role Focus on driving sales through lead conversion. This position requires calling, system connect, and meeting enquiries/targets, with sales performance accounting for up to 75% of the key performance indicators. CS Duties • Contact designated leads via calls. • Assess customer needs, present initial pitch, and schedule face-to-face or system meets. • Categorize leads in the system for future reference. • Conduct in-person scheduled meetings, delivering a precise presentation. • Address and resolve queries promptly. • Hand Holding, running Follow-ups where required. • Convert leads into customers, sync payments. • Coordinate with Operations/Admissions team for seamless customer transition. • Serve as a liaison between operations and customers throughout the process. • Conduct periodic customer check and relay feedback to operations. • Collect and update customer feedback in the system. • Generate and Record Customer References. Align with Management on such references. • Follow up on cold/future leads for conversion. • Ad hoc duties/alignments communicated time to time. CS Responsibilities • To give correct, precise, and verified information to customers, never give out unsubstantiated information. • Understand this profile is the bridge between Company and Customer. Being available for customer queries would be your top priority. • Competition Information gathering, updating, and highlighting to management • Consult Management whenever in doubt. • Be Updated on changes, new information, latest advancements, alignments, and the likes. • Always adhere to company policies, rules and updates communicated time to time • Meeting assigned targets, making sales pitch and conversion • Adhering to Customer Onboarding process • Nurturing & Handholding customers throughout Customer Life-cycle • Meet assigned targets • Communicate Process/Product/Customer Experience Enhancement & Improvement ideas • Additional & Addon responsibilities communicated from time to time. Basic Requirements: Education & Degree: Must be a Graduate Communication: • Good to Excellent English Communication Understand, Speak and Write. • Should be Multilingual with Decent to Good Hindi and Bengali. • Well dressed, pleasing personality capable of effective communication with diverse audiences. Presentation: • Capable of making PowerPoint presentations both - in-person or online • Effectively address customer queries • Pleasing Telephonic Tone. Experience: A minimum of 6 months of Direct Sales experience is preferred. Freshers with exceptional English Communication & zeal for sales can apply Expertise in the sale of High-end consumer goods (like Time Share products or Luxury Vehicles or High-ticket courses) will add additional weightage Compensation Expectations: Annual Salary Package of upto 4.5Lakhs (depending on experience & background) With the potential to make up to 2 Lakhs further in Incentives Annually. Principal Attributes: Problem Solver, Out of Box Thinker, Willingness to assist students/applicants, At times profile needs lots of Learning/unlearning within a short span of time, Pleasing Personality, Well Dressed Groomed & Presentable. Additional Points to consider: • Job Profile mandates dealing with Students. Selected Candidate will need to eventually develop proficiency in evaluation, discussing available options and career prospects. • The role requires extensive travel within Kolkata and nearby locations and cities. Selected candidate may need to visit clients residence. • Selected Candidate need to be open to necessary background and police verifications. He/she would need to sign a Non-Disclosure Agreement to safeguard Brands interests. Brand Details: https://linktr.ee/unihiv_edu Who can apply: Only those candidates can apply who: Salary: Competitive salary Experience: No experience required Deadline: 2035-01-01 00:00:00