Telesales Executive/Telecaller

About Company: Welcome to UrbanCraft, a dynamic real estate developer company that specializes in a wide spectrum of services, all designed to shape your urban dreams into reality. With a keen focus on innovation and excellence, we bring you a glimpse of who we are and what we stand for. Business segment: Real Estate And Properties Job Title: Telesales Executive Elegibility : Any graduate or Post Graduate Experiance: 1-3 years Job Role & responsibilities: - Here are the roles and responsibilities for a telesales executive: · Cold Calling: Initiate outbound calls to potential customers who have not expressed interest in the company's products or services. This involves introducing the company and its offerings. · Lead Generation: Research and identify potential leads or prospects. Use databases, online research, and other tools to create a list of potential customers. · Product Knowledge: Develop a deep understanding of the products or services being offered in order to effectively communicate their features and benefits to potential customers. · Customer Engagement: Engage with potential customers in a friendly and professional manner. Build rapport and establish a connection to keep the conversation going. · Qualify Leads: Ask questions to determine the needs and interests of potential customers and assess whether they are a good fit for the company's products or services. · Explain Benefits: Clearly and persuasively explain the benefits of the product or service to potential customers and address any questions or objections they may have. · Closing Sales: Actively work towards closing the sale by providing pricing information, suggesting options, and using sales techniques to persuade the customer to make a purchase. · Record Keeping: Maintain detailed and accurate records of each call, including customer information, call outcome, and follow-up actions. This data is typically entered into a Customer Relationship Management (CRM) system. · Follow-Up: After initial contact, follow up with potential customers who expressed interest but did not make a purchase. This involves additional calls or emails to nurture the lead. · Achieve Sales Targets: Meet or exceed sales targets and quotas set by the company. Performance is often measured by the number of successful sales made. · Objection Handling: Be prepared to handle objections and rejections from potential customers in a professional and convincing manner. · Customer Service: Provide excellent customer service by addressing customer inquiries, issues, and concerns, and ensuring customer satisfaction. Required Key skills: - · Communication Skills: Clear and effective communication is essential for building rapport, explaining product benefits, and addressing customer questions or objections. · Active Listening: The ability to listen carefully to the customer's needs, concerns, and objections is crucial for tailoring your pitch and responding appropriately. · Empathy: Understanding and empathizing with the customer's perspective can help build trust and rapport, making it easier to address their needs and concerns. Location: Berhampur Website: https://www.urbancraftproperties.in/ Interested candidates are invited to submit their resumes to connect@genres.co.in Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹12,000.00 per month Benefits: • Cell phone reimbursement • Flexible schedule • Internet reimbursement • Leave encashment • Paid sick time • Paid time off Ability to commute/relocate: • Brahmapur, Orissa: Reliably commute or planning to relocate before starting work (Required) Experience: • total work: 1 year (Preferred) Work Location: In person