administrator

Administrator Location: Nadapuram Employment Type:_ Full-time, salaried + benefits Core Responsibilities: Operational Management: - Oversee daily hospital operations — scheduling, patient flow, staff coordination, appointment systems. - Ensure smooth functioning of OPD, OT, IPD, pharmacy, lab, billing, and front desk. - Monitor KPIs: patient wait times, OT utilization, revenue targets. Human Resources & Staffing: - Manage staffing schedules for doctors, nurses, optometrists, technicians, HA interns. - Conduct orientation for new hires; track attendance, leaves, performance reviews. - Coordinate training programs, CEUs, and skill upgrades for clinical & non-clinical staff. Finance & Billing: - Supervise billing, insurance claims, cash handling, revenue collection. - Prepare monthly financial reports, track expenses vs budget, suggest cost-saving measures. - Liaise with accounts team for audits, reconciliations, vendor payments. Quality & Compliance: - Implement hospital policies, infection control, HIPAA/GDPR-style patient data privacy. - Maintain accreditation standards (ISO/NABH ), conduct internal audits. - Handle patient grievances, feedback loops, service improvement initiatives. Planning & Projects: - Plan and execute community outreach — eye camps, school screenings, awareness drives. - Coordinate with IT for EMR/EHR systems, digital records, teleconsultation setup. - Assist in expansion projects — new equipment, space optimization, service launches. External Liaison: - Build relationships with referring doctors, NGOs, insurance companies, local authorities. - Represent hospital at meetings, conferences, health fairs. Requirements: - Education: MBA in Healthcare Management / PG Diploma in Hospital Administration preferred. - Experience: 2+ years in hospital/healthcare admin (eye hospital experience a plus). - Skills: Strong organizational & multitasking ability, MS Office + EMR systems, communication in Malayalam/English, crisis management. Perks: - Competitive salary + bonus structure - On-the-job training & mentorship - Opportunities to lead digital transformation or service expansion Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per year Benefits: • Cell phone reimbursement • Flexible schedule • Internet reimbursement Work Location: In person