E-commerce Account Specialist

Job Title: E-commerce Account Specialist (Amazon & Flipkart) Department: E-commerce Sales & Operations Location: Noida Sector-5 Job Summary: We are seeking a dedicated and experienced Amazon and Flipkart Account Manager to oversee and optimize our e-commerce presence on these platforms. The ideal candidate will have a deep understanding of Amazon Seller Central and Flipkart Seller Hub, a proven track record of increasing sales and market share, and the ability to build and maintain strong relationships with key account contacts. Key Responsibilities: Account Management: • Manage all aspects of our Amazon and Flipkart seller accounts, including product listings, inventory management, and order processing. • Monitor account health, resolve issues, and ensure compliance with platform policies. Sales Optimization: • Develop and implement strategies to increase sales and revenue on Amazon and Flipkart. • Identify and leverage opportunities for product promotions, pricing optimization, and cross-selling. Listing Optimization: • Ensure that product listings are well-optimized for search and conversion. • Conduct keyword research, update product descriptions, and enhance product images. Inventory Management: • Monitor and manage inventory levels to prevent stock outs and overstock situations. • Coordinate with suppliers to ensure a consistent supply of products. Performance Analysis: • Analyze sales data, customer feedback, and competitor activity to identify growth opportunities. • Prepare regular reports on sales performance and key metrics. Advertising and Marketing: • Coordinate with the marketing team to plan and execute advertising campaigns on Amazon and Flipkart. • Optimize advertising spending to achieve desired ROI. Customer Service: • Provide exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive shopping experience for customers. Compliance: • Stay updated on Amazon and Flipkart policies and ensure compliance with all platform requirements. • Implement best practices for account security and fraud prevention. Qualifications: • Bachelor's degree in Business, Marketing, or a related field (Master's degree preferred). • years of experience in e-commerce account management, with a strong focus on Amazon and Flipkart. • Proficiency in using Amazon Seller Central and Flipkart Seller Hub. • Excellent analytical and problem-solving skills. • Strong communication and negotiation skills. • Ability to work independently and collaborate effectively with cross-functional teams. • Familiarity with e-commerce advertising and marketing is a plus. Experience: Minimum 1 year Contact Person: Ms Charu Khandelwal, HR-Manager at VFS Contact Details: 9999857563 (WhatsApp Only) Job Type: Full-time Pay: Up to ₹25,000.00 per month Benefits: • Cell phone reimbursement Application Question(s): • Do you have any experience in E-commerce SPN? • What is your In-hand salary? • What is your expected salary? • Are you comfortable with the Noids Sector-5 location? Work Location: In person