Operation Executive

Job Description: WDSoft is looking for a detail-oriented Operations Executive to support daily operational activities and ensure smooth coordination across creative, digital, technical, and business teams. The role focuses on project tracking, internal coordination, process execution, and operational support to help deliver projects on time and maintain high service quality. Key Responsibilities 1. Project Coordination & Execution Support ● Assist in tracking branding, digital marketing, web, and creative projects from initiation to completion. ● Coordinate with design, content, digital, technical, and client servicing teams to ensure timely execution. ● Monitor project timelines, task progress, and deadlines; escalate delays when required. ● Maintain project status reports and update management regularly. 2. Operations & Process Management ● Support implementation of operational processes, SOPs, and workflow systems. ● Maintain documentation for projects, vendors, and internal processes. ● Help improve operational efficiency through proper follow-ups and coordination. ● Ensure quality checks and process compliance before final deliveries. 3. Sales & Client Support ● Assist CRM/BDM teams in preparing proposals, presentations, and client documentation. ● Coordinate internally after deal closure to ensure smooth onboarding and project kickoff. ● Support client communication for scheduling meetings, collecting requirements, and sharing updates. 4. Vendor & Resource Coordination ● Coordinate with vendors, freelancers, printers, production teams, or stall fabrication partners when required. ● Track vendor timelines, deliverables, and approvals. ● Maintain vendor database and coordination records. 5. Reporting & Administrative Support ● Prepare daily/weekly operational reports and MIS updates. ● Track team workload, resource allocation, and project priorities. ● Support Operations Head in planning, scheduling, and team coordination. ● Maintain organized digital files, trackers, and operational dashboards. Required Skills & Competencies ● Strong organizational and coordination skills. ● Good communication and follow-up ability. ● Basic understanding of creative agency workflow (design, digital, web, branding) preferred. ● Ability to handle multiple tasks and deadlines simultaneously. ● Problem-solving mindset with attention to detail. ● Proficiency in MS Excel, Google Sheets, presentations, and project tracking tools. Educational Qualification ● Bachelor’s degree in Business Administration, Management, Marketing, or related field. ● Certification in operations/project management is an advantage. Experience Requirements ● 1–3 years of experience in operations, coordination, project support, or agency environment. ● Freshers with strong organizational and coordination skills may be considered for junior roles. Apply on – shweta.more@wdsoft.in