Assistant Restaurant Manager (Himayatnagar)

Key Responsibilities - Operations Management Assist in daily store operations, ensuring smooth functioning across all shifts. - Maintain WOW Momo brand standards related to hygiene, quality, customer experience, and product consistency. - Monitor stock levels, oversee inventory management, and ensure timely replenishment. - Ensure proper opening and closing procedures of the store. - Team Leadership Supervise, train, and motivate team members to achieve sales and service targets. - Assist in shift planning, duty allocation, and maintaining adequate staffing levels. - Support in conducting team briefings and performance evaluations. - Customer Experience Ensure high levels of guest satisfaction through excellent service and quick problem resolution. - Handle customer complaints professionally and ensure repeat customer engagement. - Maintain a welcoming store environment aligned with WOW Momo customer service values. - Sales & Revenue Support the manager in executing sales-building initiatives and promotional activities. - Monitor daily sales reports and assist in achieving monthly revenue targets. - Control operational costs through efficient resource management. - Compliance & Safety Ensure adherence to FSSAI, food safety, hygiene, and safety guidelines. - Monitor proper documentation, audit readiness, and SOP compliance. - Maintain cleanliness and organization across all zones of the store. - Qualifications & Skills Minimum 1–3 years of experience in QSR/restaurant/retail operations. - Solid leadership, communication, and customer-handling skills. - Ability to work under pressure and manage multiple tasks. - Basic understanding of inventory, cash handling, and reporting. - Flexibility to work in rotational shifts.