Customer Service/Customer Support Internship in Thane, Navi Mumbai, Mumbai

Selected Intern's Day-to-day Responsibilities Include • Respond to customer inquiries via email, support tickets, phone, or chat • Assist clients with issues related to subscriber management, authentication, billing, and network configuration. • Assist clients with issues related to subscriber management, authentication, billing, and network configuration. • Configure Mikrotitik routers. About Company: Xceednet is a software development company specializing in solutions for Internet Service Providers (ISPs) and WiFi hotspot operators. The company provides a comprehensive platform that helps network operators manage subscriber authentication, billing, bandwidth control, and network access through a centralized management system. Xceednet’s technology enables service providers to simplify network operations, automate customer management, and improve service delivery. The platform is designed to support scalable internet infrastructure and is used by network operators to efficiently manage and monitor their services.