ADMIN CUM TELECALLER (India)

JOB DUTIES AND RESPONSIBILITIES

• Handle inbound and outbound calls professionally
• Interact with CUSTOMERS regarding courses, registrations, schedules, and general inquiries.
• Assist students with the registration and documentation process.
• Coordinate with customers, internal teams, and management to ensure smooth operations.
• Maintain and update student and customer records accurately.
• Support administrative activities including filing, data entry, and office coordination.
• Implement and follow company policies, procedures, and guidelines.
• Handle follow-ups, reminders, and basic reporting as required.

SKILLS REQUIRED

• Strong communication and presentation skills.
• Ability to explain concepts clearly and interact effectively with students.
• Basic computer knowledge (MS Word, Excel, email handling)
• Ability to handle inbound and outbound calls professionally
• Positive customer handling and follow-up skills
• Basic administrative and documentation skills
• Data entry and record-keeping accuracy
• Time management and multitasking ability
• Polite, confident, and convincing telephone etiquette

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person