administrator

Administrator

Location: Nadapuram

Employment Type: _ Full-time, salaried + benefits

Core Responsibilities:

Operational Management:

• Oversee daily hospital operations — scheduling, patient flow, staff coordination, appointment systems.
• Ensure smooth functioning of OPD, OT, IPD, pharmacy, lab, billing, and front desk.
• Monitor KPIs: patient wait times, OT utilization, revenue targets.

Human Resources & Staffing:

• Manage staffing schedules for doctors, nurses, optometrists, technicians, HA interns.
• Conduct orientation for new hires; track attendance, leaves, performance reviews.
• Coordinate training programs, CEUs, and skill upgrades for clinical & non-clinical staff.

Finance & Billing:

• Supervise billing, insurance claims, cash handling, revenue collection.
• Prepare monthly financial reports, track expenses vs budget, suggest cost-saving measures.
• Liaise with accounts team for audits, reconciliations, vendor payments.

Quality & Compliance:

• Implement hospital policies, infection control, HIPAA/GDPR-style patient data privacy.
• Maintain accreditation standards (ISO/NABH ), conduct internal audits.
• Handle patient grievances, feedback loops, service improvement initiatives.

Planning & Projects:

• Plan and execute community outreach — eye camps, school screenings, awareness drives.
• Coordinate with IT for EMR/EHR systems, digital records, teleconsultation setup.
• Assist in expansion projects — new equipment, space optimization, service launches.

External Liaison:

• Build relationships with referring doctors, NGOs, insurance companies, local authorities.
• Represent hospital at meetings, conferences, health fairs.

Requirements:

• Education: MBA in Healthcare Management / PG Diploma in Hospital Administration preferred.
• Experience: 2+ years in hospital/healthcare admin (eye hospital experience a plus).
• Skills: Strong organizational & multitasking ability, MS Office + EMR systems, communication in Malayalam/English, crisis management.

Perks:

• Competitive salary + bonus structure
• On-the-job training & mentorship
• Opportunities to lead digital transformation or service expansion

Job Types: Full-time, Permanent

Pay: ₹22,000.00 - ₹25,000.00 per year

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Internet reimbursement

Work Location: In person