BPO executive-Agoda process

Customer Service Associate

Process – Agoda blended -voice(70%) and 30% chat.

excellent English communication +hindi language preferred.

age criteria eligible up to 32.

Job Role: -

1. Ticket booking. cancelation, Flight delays over voice.
2. Solving queries related to Refund and baggage’s.
3. Informing customers related to the flights.

Qualification: -

1. HSC / Graduate

Salary: -

1. Freshers take home In- Hand: INR 17,000 - 21000 CTC

experienced take home 21,000 in hand 25000CTC

Extra Benefits: -

1. Incentives up to INR 5,000 / month post they hit production floor depending upon performance.
2. Over Time (we pay the highest over time)
3. Employees can purchase Indigo flight tickets for themselves and their immediate family members for domestic

trips by only covering government taxes after completion of 6 months in organisation.

Shift Time & Week Off: -

5 Days working 24*7 Rotational Shifts (Including Night Shifts).

and 2 Rotational Week Off.

Transport Facility: -

Pick-up or Drop facility available (One side transport available during night shift)

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹22,000.00 per month

Language:

• Hindi (Required)
• Excellent English (Required)

Work Location: In person