Elite Supermarket logo

Captain

Elite Supermarket

Thrissur, Kerala, IN Full–Time

Job Title: Captain / Service Captain – Coffee Shop

Job Summary:

The Service Captain is responsible for supervising floor operations, leading the service team, ensuring excellent customer experience, and maintaining service standards in the coffee shop.

Key Responsibilities:

  • Supervise and coordinate service staff during shifts
  • Ensure smooth table service and customer satisfaction
  • Handle guest queries, feedback, and complaints professionally
  • Allocate duties and manage staff attendance
  • Maintain service quality, hygiene, and SOP compliance
  • Coordinate with kitchen and barista team
  • Assist in billing, cash handling, and daily reports

Requirements:

  • 1–3 years experience as Captain or Senior Waiter in café/restaurant
  • Good leadership and communication skills
  • Strong customer-service mindset
  • Ability to work shifts and handle peak hours

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Experience:

  • total work: 1 year (Preferred)

Work Location: In person

Posted 4 Mar 2026 · Listing from OnJob.io. Create a free profile to apply and see your AI match score.

Related jobs you can win

Hand-picked roles that match this listing on skills, category and location — each scored to your profile inside OnJob.

Explore more on OnJob

Create my free profile — free