Commercial Support Specialist

As a Sales Administrator at TVH, your primary responsibilities include:

• Performing standard administrative tasks such as handling emails, entering data, and processing orders or requests in applicable systems.
• Maintaining accurate records and following established procedures to support smooth and efficient sales administration.
• Escalating any non-routine or unclear issues to more experienced colleagues or supervisors to ensure accuracy and continuity.

In addition, you will be responsible for:

• Responding to basic customer and internal stakeholder queries by providing routine information and referring more complex issues to others.
• Serving as a point of contact on day-to-day questions, ensuring high-quality service in line with procedures.
• Referring more complex or atypical questions to appropriate colleagues, ensuring timely and correct handling in line with escalation procedures.
• Performing repetitive administrative duties with a focus on accuracy and efficiency.
• Reviewing, registering, and adjusting data according to agreed procedures and rules to ensure accuracy and completeness of sales-related information in the systems following standard procedures.
• Organizing your daily work based on established priorities and instructions to ensure timely execution of tasks under supervision.
• Carrying out tasks in line with defined procedures and standards.
• Signaling bottlenecks or inefficiencies in routine activities and suggesting improvements to streamline processes.
• Providing input for standard reports by gathering and sharing relevant data from daily commercial administration tasks following established formats and reporting guidelines.
• Ensuring accuracy and completeness of the information to support internal monitoring and decision-making.
• Developing and maintaining basic knowledge of administrative tools, systems, and procedures by participating in formal and informal training and coaching.

You will benefit from:

• A family atmosphere people-centric culture where your emotional and physical well-being matters.
• A company of great colleagues with a global mindset where you feel welcomed from day one.
• A competitive salary, medical insurance for family, retirement benefits.
• Healthy work-life balance.
• Internal career opportunities, professional development including access to LinkedIn Learning and many in-house/external training courses.
• Job security working for a global company with a strong presence and commitment in India.

TVH is a global business with a family atmosphere where people are at the center. They value clarity, mutual respect, kindness, and open communication. The company's culture is down-to-earth, making it easy to work and engage with colleagues. TVH welcomes differences and celebrates new ideas.

About TVH:

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH means opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.

Required Experience:

IC As a Sales Administrator at TVH, your primary responsibilities include:

• Performing standard administrative tasks such as handling emails, entering data, and processing orders or requests in applicable systems.
• Maintaining accurate records and following established procedures to support smooth and efficient sales administration.
• Escalating any non-routine or unclear issues to more experienced colleagues or supervisors to ensure accuracy and continuity.

In addition, you will be responsible for:

• Responding to basic customer and internal stakeholder queries by providing routine information and referring more complex issues to others.
• Serving as a point of contact on day-to-day questions, ensuring high-quality service in line with procedures.
• Referring more complex or atypical questions to appropriate colleagues, ensuring timely and correct handling in line with escalation procedures.
• Performing repetitive administrative duties with a focus on accuracy and efficiency.
• Reviewing, registering, and adjusting data according to agreed procedures and rules to ensure accuracy and completeness of sales-related information in the systems following standard procedures.
• Organizing your daily work based on established priorities and instructions to ensure timely execution of tasks under supervision.
• Carrying out tasks in line with defined procedures and standards.
• Signaling bottlenecks or inefficiencies in routine activities and suggesting improvements to streamline processes.
• Providing input for standard reports by gathering and sharing relevant data from daily commercial administration tasks following established formats and reporting guidelines.
• Ensuring accuracy and completeness of the information to support internal monitoring and decision-making.
• Developing and maintaining basic knowledge of administrative tools