CSR (Customer Service Representative)

Job Responsibilities & Requirements:

1. Candidates should have strong spoken & written communication skills.
2. Ability to handle Inbound and Outbound calls, chats and emails in a professional manner.
3. Follow up on open cases and see them to closures.
4. Should have experience in ticketing system
5. 9 Working Hours Shift with 1 Hour Break
6. Willingness to work in rotational shifts as this will be 24 * 7 operations.
7. Candidates should be available to start immediately.
8. Job location - Ahmedabad, India.
9. Interested candidates may send their cv to Jobs.india@ibtevolve.com

Job Types: Full-time, Permanent

Pay: ₹30,000.00 per month

Benefits:

• Health insurance

Ability to commute/relocate:

• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• If Selected, Can you join immediately ?

Experience:

• Customer service: 1 year (Required)

Language:

• Fluent English (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person