Customer Service/Customer Support Internship in Pune, Karad
Prisms Communications
Karad, Maharashtra, IN Internship
We are looking for a dedicated 'Customer Support Executive' to assist schools and colleges using our ERP software. The role involves resolving issues, guiding users, handling tickets/calls, and ensuring smooth product usage.
Selected Intern's Day-to-day Responsibilities Include
- Provide support to schools/colleges for our ERP software.
- Handle customer queries via call, WhatsApp, email, and ticketing system.
- Troubleshoot issues and coordinate with the technical team for resolutions.
- Maintain daily follow-up logs and close tickets within timelines.
- Guide users on product features and ensure a smooth onboarding.
- Prepare daily activity reports.
7 On site Training
About Company: We are a technology organization working in multiple domains like ed-tech and finance. We are working on multiple products.
Posted 17 Mar 2026 · Listing from OnJob.io. Create a free profile to apply and see your AI match score.
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