Customer Service Representative
Vero Brand Crafter
Job Title: Customer Service Representative
Location: Nanded, Maharashtra
Experience Required: Minimum 1 Year
Job Summary:
We are looking for a proactive and customer-focused Customer Service Representative to join our team in Nanded. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction.
Key Responsibilities:
- Handle inbound and outbound customer calls in a professional manner
- Respond to customer queries via phone, email, or chat
- Resolve customer complaints efficiently and escalate issues when necessary
- Maintain accurate records of customer interactions
- Provide product/service information and support
- Follow up with customers to ensure issue resolution
- Meet individual and team performance targets
Requirements:
- Minimum 1 year of experience in customer service or a similar role
- Good communication skills in English, Hindi, and/or Marathi
- Strong problem-solving and interpersonal skills
- Basic computer knowledge (MS Office, CRM tools preferred)
- Ability to work in a fast-paced environment
- Customer-first attitude with a positive approach
Preferred Qualifications:
- Experience in call center or BPO industry
- Graduate in any discipline
Working Hours:
Full-time (Day shift / Rotational shift as per business needs)
Benefits:
- Performance-based incentives
- Training and development opportunities
- Friendly work environment
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
Posted 23 Mar 2026 · Listing from OnJob.io. Create a free profile to apply and see your AI match score.
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