Customer Service Representative – Night Shift (US Process)
Origabee
Location: A/501, Times Square Grand, Sindhu Bhavan Road, Thaltej, Ahmedabad, 380059
Salary: ₹25,000 – ₹50,000 per month
Job Type: Full-time
Shift: Night Shift (US Process)
Job Overview
We are seeking a Customer Service Representative to join our team. The candidate will support US-based pharmacies by handling prescription processing, insurance billing, and prior authorization tasks while maintaining high accuracy and compliance with healthcare regulations.
Key Responsibilities
- Process and enter prescription orders into pharmacy management systems.
- Perform medical billing and insurance claim processing for US healthcare plans.
- Handle prior authorization requests and insurance verification.
- Review and resolve rejected insurance claims and billing errors.
- Communicate with US pharmacies, insurance companies, and healthcare providers.
- Maintain accurate patient records and documentation.
- Ensure compliance with HIPAA regulations and pharmacy guidelines.
- Assist with refill requests and prescription status updates.
- Maintain productivity and quality standards for assigned tasks.
Requirements
- Excellent English communication skills (spoken and written)
- Basic math and problem-solving skills
- Ability to multitask and work in a fast-paced environment
- Willingness to work night shifts (US process)
- Basic computer and typing skills
- Prior experience with prior authorization or pharmacy billing
Benefits
- Competitive salary package
- Commuter assistance
- Paid sick leave
- Provident Fund
- Professional work environment and career growth opportunities
Interview Process
Interested candidates can attend a walk-in interview at the office location.
Please confirm your interview by phone before visiting and bring an updated resume.
Phone: +91-XXXXXXXXXX
Email: info@origabee.com
Work Location: In person – A/501, Times Square Grand, Sindhu Bhavan Road, Thaltej, Ahmedabad, 380059
Job Type: Full-time
Pay: ₹25,000.00 - ₹50,000.00 per month
Benefits:
- Commuter assistance
- Provident Fund
Work Location: In person
Posted 17 Mar 2026 · Listing from OnJob.io. Create a free profile to apply and see your AI match score.
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