Customer Service Sales Representative (US Process Night Shift) - Fresher
RFS Business Solutions Pvt Ltd
About the job:
We are looking for Customer Service Sales Representatives / Sales Associates to provide exceptional support to our e-commerce customers. The ideal candidates will be responsible for handling customer inquiries, resolving issues, assisting with sales, and ensuring a high level of customer satisfaction.
Key Responsibilities:
- Handle inbound and outbound calls with US customers.
- Assist customers with product inquiries, orders, and general support.
- Resolve customer issues efficiently while maintaining a professional approach.
- Provide accurate information about products and services.
- Deliver excellent customer service while identifying potential sales opportunities.
- Maintain proper documentation of customer interactions.
Requirements:
- Prior experience handling US customers is mandatory.
- Excellent spoken English and communication skills.
- Experience handling calls and interacting with US clients/customers.
- Ability to work in a hardcore night shift (US shift).
- Must be comfortable working 1011 hour shifts.
- Must be able to work weekends on rotational shifts.
- Strong problem-solving and customer-handling skills.
Work Details:
Work From Office
No transportation provided
Location: ARCH SQUARE X2, Ep Block, EP-Y1, EP Block, Sector V, Kolkata, West Bengal
If you have experience working with US clients and are comfortable with night shifts, we would love to hear from you.
Who can apply:
Only those candidates can apply who:
Salary:
Competitive salary
Experience:
No experience required
Deadline:
2035-01-01 00:00:00
Posted 12 Mar 2026 · Listing from OnJob.io. Create a free profile to apply and see your AI match score.
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