Deputy Sales Manager (Special Products) | Kolkata, IN

Deputy Sales Manager (Special Products)

Job Description

Responsibilities:

• Provide technical expertise and support for Precast shapes, Shotcretes etc.
• Preparing and conducting technical sales briefings for customer and company representatives
• Participate in customer trials, inspections, audits, and post-mortem analysis of linings.
• Liaise with plant technical teams to resolve application issues and recommend performance improvements.
• Monitor product performance KPIs (lining life, wear rate, failure mode) and build technical dossiers.
• Support sales and business development by conducting techno-commercial discussions, product presentations, and site visits.
• Identify customer needs and gaps; propose tailored solutions or product customization.
• Assist in new product introductions, trials, and performance validation in close coordination with R&D/QC and manufacturing.
• Collaborate with commercial teams to support tenders, proposals, and cost-performance evaluations.
• Provide internal and customer training sessions on product applications and best practices.

Requirements:

Essential:

• B.Tech - Mechanical/Chemical/Metallurgy/ Ceramic
• Experience in refractory application engineering, preferably in the steel industry
• Hands-on experience in BD activities in above referred application areas in Steel plant
• Strong field exposure and understanding of steel plant operations and constraints

Preferred:

Interpersonal Skills:

• Ability to work with teams and lead decision-making processes in a team environment.
• Excellent interpersonal communication and listening ability.

Management Skills:

• Strong analytical skills.
• Excellent planning and organizational skills.
• A strong ability to be adaptable and flexible.
• Effective negotiation skills.
• Effective communication Skills.
• Highly motivated / self driven, results oriented.
• Capable of handling multiple priorities.
• Able to generate multiple solutions to problems in order to troubleshoot them effectively.
• Able to collaborate with external and internal customers and stakeholders.

Other Skills:

• Ability to interpret basic financial data.
• Proficient in MS-Office/GSuites.