E-Commerce Specialist - Internship

As an E-Commerce Specialist at The Brand Look Book, you will play a crucial role in managing day-to-day online sales operations for the corporate gifting business. Your responsibilities will include order processing, product listings, inventory coordination, marketplace management, and ensuring a seamless customer experience across various online platforms.

Key Responsibilities:

• Process and manage daily online orders efficiently.
• Coordinate with the warehouse and dispatch team to ensure timely shipments.
• Track shipments and resolve any delivery issues promptly.
• Handle returns, replacements, and address customer queries effectively.
• Upload and update product listings with detailed descriptions, pricing, and images.
• Optimize product titles and keywords for enhanced visibility.
• Manage catalogue updates and coordinate seasonal launches.
• Monitor product performance and maintain stock availability.
• Track stock levels, collaborate with the procurement team, and generate inventory reports.
• Provide customer support by responding to queries via email, phone, or marketplace chat.
• Collaborate with the sales team for managing bulk corporate orders.
• Prepare daily/weekly sales reports and support management with data insights.

Qualifications Required:

• MBA qualification preferred.
• Freshers with strong communication skills are encouraged to apply.
• Excellent verbal and written communication skills.
• Knowledge of E-Commerce websites.
• Proficiency in Excel and MS Office.
• Strong coordination and multitasking abilities to meet deadlines.

About The Brand Look Book:

At The Brand Look Book, you will have the opportunity for faster career growth, multi-skill development, direct management exposure, recognition, and appreciation in a dynamic and energetic work environment. As an E-Commerce Specialist at The Brand Look Book, you will play a crucial role in managing day-to-day online sales operations for the corporate gifting business. Your responsibilities will include order processing, product listings, inventory coordination, marketplace management, and ensuring a seamless customer experience across various online platforms.

Key Responsibilities:

• Process and manage daily online orders efficiently.
• Coordinate with the warehouse and dispatch team to ensure timely shipments.
• Track shipments and resolve any delivery issues promptly.
• Handle returns, replacements, and address customer queries effectively.
• Upload and update product listings with detailed descriptions, pricing, and images.
• Optimize product titles and keywords for enhanced visibility.
• Manage catalogue updates and coordinate seasonal launches.
• Monitor product performance and maintain stock availability.
• Track stock levels, collaborate with the procurement team, and generate inventory reports.
• Provide customer support by responding to queries via email, phone, or marketplace chat.
• Collaborate with the sales team for managing bulk corporate orders.
• Prepare daily/weekly sales reports and support management with data insights.

Qualifications Required:

• MBA qualification preferred.
• Freshers with strong communication skills are encouraged to apply.
• Excellent verbal and written communication skills.
• Knowledge of E-Commerce websites.
• Proficiency in Excel and MS Office.
• Strong coordination and multitasking abilities to meet deadlines.

About The Brand Look Book:

At The Brand Look Book, you will have the opportunity for faster career growth, multi-skill development, direct management exposure, recognition, and appreciation in a dynamic and energetic work environment.