eCommerce Specialist-Shopify
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About Neemcrafts
This role is for Neemcrafts — a premium hand-embroidered home textiles brand that blends contemporary design with centuries-old Indian artisanal craftsmanship.
The selected candidate will be working full-time, on-site at the Neemcrafts office in Hyderabad.
About the Role
We are looking for a Shopify-focused eCommerce professional to fully own and manage our Shopify-based online store.
You will be the primary point of contact for all Shopify store operations.
Key Responsibilities
Shopify Store Management
- Manage day-to-day operations of the Shopify store
- Keep the website functional, up-to-date, and optimised for performance
- Configure and manage Shopify apps, themes, and integrations
- Monitor analytics and report on key performance metrics
- Implement seasonal updates, promotions, and page changes
Product Listing & Inventory
- Upload and manage product listings including titles, descriptions, images, and pricing
- Maintain accurate inventory levels across channels
- Coordinate with suppliers or warehouse for stock replenishment
- Handle product categorisation, tagging, and SEO-friendly structuring
Customer Support
- Respond to customer inquiries and order issues via email and chat
- Manage returns, refunds, and exchanges per company policy
- Ensure a positive post-purchase experience
Requirements
- Minimum 2 years of hands-on experience managing a Shopify store
- Strong understanding of Shopify admin, apps, and store operations
- Experience handling product uploads, inventory, and store management
- Basic familiarity with Shopify themes and integrations
- Strong organisational and communication skills
Work Location: Neemcrafts Office, Hyderabad
Employment Type: Full-Time (On-site)
Posted 10 Mar 2026 · Listing from OnJob.io. Create a free profile to apply and see your AI match score.
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