English Chat Support (Non-Voice)

We are seeking highly motivated International Customer Care Executives for our non-voice process team. This role offers the opportunity to provide exceptional customer support to our international clients via email and chat platforms.

Key Responsibilities:

• Handle customer inquiries via email and chat, ensuring quick and accurate responses.
• Resolve customer issues related to products, accounts, and services, maintaining a positive customer experience.
• Document all interactions in the CRM system, escalating issues when needed.
• Meet performance metrics including response time and customer satisfaction.

Skills & Qualifications:

• Excellent written communication in English with strong grammar.
• Experience in customer service or non-voice processes is a plus.
• Proactive problem-solving skills with a focus on customer satisfaction.
• Ability to multi-task and meet deadlines in a fast-paced environment.
• Proficiency in CRM systems, email, and chat tools.

Why Join Us?

• Competitive salary: ₹32,000 to ₹46,000 per month.
• Work in a dynamic, global environment with international clients.
• Career growth opportunities and comprehensive training.
• Collaborative work culture focused on employee well-being.

If you are passionate about customer service and eager to grow in an international BPO setting, apply now!

Pay: ₹32,000.00 - ₹46,000.00 per month

Benefits:

• Paid time off
• Provident Fund

Language:

• English (Required)

Work Location: In person