Experience Centre Advisor

Company Introduction

Material Depot is building the Ultimate Home Decor Destination - redefining how India shops for interiors - tiles, laminates, wall decor, and more. Our online catalogue enables us to understand design trends in real time and work directly with manufacturers to launch new collections at speed. Trusted by 10,000+ homes, Material Depot is transforming a ₹100,000 crore industry—making premium interiors faster, smarter, and more accessible than ever before.

Why Join Us

• High ownership and steep learning curve
• Close collaboration with founders and cross-functional teams
• Rapid career growth exposure to retail operations and customer engagement
• In just three years, we have been profitable with a scale of ~$5M annualized revenue
• Raised $4.5M from Accel, Whiteboard, YCombinator, and other global investors.

Location & Employment

• Location: Bangalore (On-site) - This is a customer facing role in our experience centers
• Employment Type & Compensation:
• Full-time - 4.2 LPA + 1.8 L incentives

Key Responsibilities

• Assist customers in selecting the appropriate materials for their projects, considering their needs, preferences, and budget.
• Provide accurate and detailed information about different products, including features, benefits, alternative options and potential applications.
• Demonstrate a deep understanding of interior design and architecture products
• Build and maintain rapport with customers, establishing long-term relationships
• Handle customer inquiries, complaints, and concerns promptly and professionally
• Collaborate with the store team to achieve sales targets

Requirements

• MBA/BBA students or recent graduates
• Excellent verbal and written communication skills
• Customer-first mindset with a problem-solving attitude
• Ability to manage multiple customer interactions simultaneously