Experience Centre Advisor
Material Depot
Company Introduction
Material Depot is building the Ultimate Home Decor Destination - redefining how India shops for interiors - tiles, laminates, wall decor, and more. Our online catalogue enables us to understand design trends in real time and work directly with manufacturers to launch new collections at speed. Trusted by 10,000+ homes, Material Depot is transforming a ₹100,000 crore industry—making premium interiors faster, smarter, and more accessible than ever before.
Why Join Us
- High ownership and steep learning curve
- Close collaboration with founders and cross-functional teams
- Rapid career growth exposure to retail operations and customer engagement
- In just three years, we have been profitable with a scale of ~$5M annualized revenue
- Raised $4.5M from Accel, Whiteboard, YCombinator, and other global investors.
Location & Employment
- Location: Bangalore (On-site) - This is a customer facing role in our experience centers
- Employment Type & Compensation:
- Full-time - 4.2 LPA + 1.8 L incentives
Key Responsibilities
- Assist customers in selecting the appropriate materials for their projects, considering their needs, preferences, and budget.
- Provide accurate and detailed information about different products, including features, benefits, alternative options and potential applications.
- Demonstrate a deep understanding of interior design and architecture products
- Build and maintain rapport with customers, establishing long-term relationships
- Handle customer inquiries, complaints, and concerns promptly and professionally
- Collaborate with the store team to achieve sales targets
Requirements
- MBA/BBA students or recent graduates
- Excellent verbal and written communication skills
- Customer-first mindset with a problem-solving attitude
- Ability to manage multiple customer interactions simultaneously
Posted 10 Mar 2026 · Listing from OnJob.io. Create a free profile to apply and see your AI match score.
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