Senior Category Manager - Technology

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Opportunity

If you are a strategic sourcing professional who thrives at the intersection of complex commercial contracts, cutting-edge technology, and massive enterprise scale, this is your next move.

Salesforce is seeking a Senior Category Manager to own and execute sourcing strategies across our global software and technology stack. This isn't just about managing standard SaaS renewals. You will be the commercial architect for our next-generation software portfolio, taking the lead on negotiating, administering, and optimizing high-stakes contracts—including the rapidly evolving world of Generative AI .

Reporting to the Senior Director of Software Sourcing, you will have the autonomy to drive end-to-end sourcing projects, manage critical relationships, and deliver massive value to the bottom line.

What You'll Actually Be Doing

• Own the Tech Portfolio: Drive end-to-end software, SaaS, and GenAI supplier-sourcing strategies that guarantee high quality, on-time delivery, and maximum cost-competitiveness.
• Negotiate the Future: Lead high-complexity, large enterprise software negotiations. You will navigate complex business contract law, SaaS licensing, and the unique nuances of AI contracts (including token-based pricing and consumption models).
• Partner with the C-Suite: Build trusted-advisor relationships with internal stakeholders and senior leaders, translating dense pricing structures and contract terms into clear, executive-ready presentations.
• Drive Supplier Performance: Manage day-to-day relationships and lead Quarterly Business Reviews (QBRs) with strategic software suppliers utilizing data-driven scorecards and performance metrics.
• Run Advanced Data Analytics: Conduct deep spend analysis, category profiling, and cost modeling. You’ll use mathematical models and statistical techniques to forecast market trends and uncover hidden savings opportunities.
• Execute Best-in-Class RFx: Utilize advanced RFI, RFP, and RFQ techniques to benchmark the market, select top-tier vendors, and secure a competitive advantage for Salesforce.
• Elevate Procurement Practice: Implement proactive, forward-thinking procurement philosophies and systems that streamline cross-functional projects and protect company margins.

You're Our Person If...

• Experience: 5–10 years of progressive experience in strategic sourcing, technology procurement, or supply chain management.
• Domain Expertise: A rock-solid understanding of Software-as-a-Service (SaaS) licensing structures, Public Cloud ecosystems, and a firm grasp of commercial contract law.
• AI Fluency: Experience negotiating AI solutions with a firm understanding of token-based and consumption-focused pricing models.
• Commercial Acumen: A proven track record of reviewing, drafting, and negotiating mid-to-high complexity contracts independently.
• Operational Agility: A self-starter who thrives under minimal supervision, manages multiple high-priority projects simultaneously, and stays cool under tight deadlines.
• Education: BA/BS degree in Supply Chain Management, Finance, or a related technical field (or equivalent practical experience).

Why This Team?

The Technology Sourcing Team at Salesforce is a high-impact, fast-moving group that directly influences the company's tech stack and financial efficiency.

We have a public-facing website https://salesforcebenefits.com/ that explains our various benefits, including medical, dental, 401k, ESPP, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.